Terms and Conditions

WorkWorkWork is a community marketplace that connects people who need everyday work done — such as cleaning, gardening, pet sitting, car washing, repairs, moving, painting, construction, and driving — with people willing to do that work.

We do not screen, interview, verify, background-check, licence-check, insure, supervise, or endorse any user, job posting, or the quality, safety, or legality of any work performed. Any references in the app to a user, a job, or a budget are user-generated content, not our representations.

To use the Service you must:

• be at least 18 years old;
• have the legal capacity to enter into a binding contract in your jurisdiction;
• not be barred from using the Service under any applicable law, and not have been previously removed from the Service by us;
• hold all licences, permits, registrations, and insurance required by law for any work you offer to perform.

By using the Service you represent and warrant that you meet all of these requirements.

Accounts are created by signing in with Google. You are responsible for maintaining the security of the Google account you use, and for all activity that occurs under your WorkWorkWork account.

• Provide accurate, current, and complete information, and keep it up to date.
• Do not create an account for anyone else, impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Do not maintain more than one account without our written permission, and do not create a new account to evade a suspension.
• Do not sell, transfer, or license your account to anyone else.
• Notify us immediately at service@workworkwork.online if you suspect unauthorised use of your account.

“User Content” means anything you submit through the Service: job postings and their descriptions, categories, budgets, locations, contact phone numbers, dates and tags; photos and images you upload; messages you send; search terms; and any other material.

4.1 You remain the owner

You retain all ownership rights in your User Content. These Terms do not transfer ownership to us.

4.2 Licence you grant us

You grant WorkWorkWork a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, adapt (for formatting and resizing), publish, publicly display, and distribute your User Content, solely for the purposes of operating, providing, securing, and promoting the Service. This licence ends when you delete the User Content or your account, except that (a) copies may persist in backups for a limited period, and (b) messages you sent remain available to their recipients.

4.3 Your warranties

You represent and warrant that, for all User Content you submit:

• you own it or have all rights and permissions necessary to submit it and to grant the licence above;
• it does not infringe any copyright, trademark, privacy, publicity, or other right of any person;
• it is accurate, and it is not fraudulent, misleading, or deceptive;
• you have obtained the consent of any identifiable person appearing in a photo you upload;
• it complies with all applicable laws.

4.4 Public content

Job postings are public within the app. Anything you include — including the address and the contact phone number you enter — is visible to other users. Do not post identity documents, financial account details, or other sensitive information.

4.5 Moderation

We are not obliged to monitor User Content, but we may review, refuse, edit, restrict access to, or remove any User Content at any time, with or without notice, if we reasonably believe it violates these Terms or applicable law, or is otherwise harmful to users or to us.

You agree not to, and not to allow anyone else to:

• post a job or offer services that are illegal, or that involve illegal drugs, weapons, sexual services, gambling, trafficking, or any unlawful activity;
• post content that is fraudulent, misleading, a scam, a pyramid or multi-level marketing scheme, a fake listing, or an advance-fee request;
• harass, threaten, defame, stalk, bully, or discriminate against any person, including on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic;
• post sexually explicit content, hate speech, graphic violence, or content that exploits or endangers minors;
• send spam, chain messages, unsolicited advertising, or bulk solicitations through the messaging feature;
• collect, scrape, harvest, or store other users’ personal information, or use it for any purpose other than communicating about the specific job at hand;
• use automated means — bots, crawlers, scripts — to access, scrape, or interact with the Service, or attempt to circumvent rate limits;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by law;
• probe, scan, or test the vulnerability of the Service, breach or circumvent any security or authentication measure, or access data not intended for you;
• interfere with or disrupt the Service, its servers, or its networks, including by overloading, flooding, or denial-of-service;
• upload viruses, malware, or any other harmful code;
• infringe anyone’s intellectual property rights, or remove any proprietary notices;
• use the Service to compete with us, to build a similar or competing product, or to reproduce any portion of it;
• engage in off-platform arrangements designed to evade these Terms, or encourage anyone else to violate them.

You may report violations to service@workworkwork.online. We review reports and act at our discretion.

Budgets shown in the app are amounts stated by users. WorkWorkWork does not process payments, does not hold funds in escrow, does not guarantee payment, and takes no commission on any job.

• You and the other user are solely responsible for negotiating, agreeing, and performing the terms of any job, including scope, price, schedule, materials, and method of payment.
• All payments are settled directly between users, outside the Service. We have no visibility into them and no ability to reverse, refund, or mediate them.
• You are solely responsible for determining, reporting, and paying any taxes, contributions, permits, licences, or insurance arising from your activity, and for complying with all labour, tax, and business registration laws that apply to you.
• Any dispute about a job — quality, payment, damage, delay, or anything else — is between the users involved. We are not obliged to mediate, arbitrate, or resolve it, though we may investigate reports of Terms violations.

Some sensible precautions:

• Meet in a public place first where practical, and tell someone you trust where you are going.
• Be wary of anyone asking for money up front, for deposits, for gift cards, or for your bank or e-wallet credentials.
• Do not share identity documents, one-time passwords, or account credentials with other users.
• Confirm licences, permits, and insurance yourself for any work that requires them.
• Trust your instincts. Stop the interaction and report the user if something feels wrong.

If you believe you are in immediate danger, contact your local emergency services first, then report the user to us.

Certain features ask for your permission to use device capabilities: precise location (to fill in a job address or to use the “Near me” filter), your photo library (to attach images to a posting), and notifications (to alert you to messages and to interest in your jobs). You may grant or revoke these permissions at any time in your device settings; some features will not work without them. Our handling of the resulting data is described in our Privacy Policy.

Standard carrier data rates may apply to your use of the Service. You are responsible for your own device, connectivity, and their costs.

The Service is currently provided free of charge. We reserve the right to introduce fees, subscriptions, or paid features in the future. If we do, we will give you reasonable advance notice and you will not be charged for any paid feature without your express consent. Any future purchases made through the Apple App Store or Google Play will also be subject to that store’s payment terms.

The Service, including its software, source code, design, user interface, graphics, icons, illustrations, text, and the WorkWorkWork name and logo, is owned by WorkWorkWork or its licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the app on a device you own or control, for your own personal, non-commercial use of the Service. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Service.

If you send us feedback or suggestions, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation to you.

If you believe content on the Service infringes your intellectual property rights, email service@workworkwork.online with: (a) identification of the work you claim is infringed; (b) identification of the material on the Service and enough detail for us to locate it; (c) your contact details; (d) a statement that you have a good-faith belief the use is not authorised by the rights holder or the law; (e) a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorised to act on their behalf; and (f) your physical or electronic signature.

We will investigate and may remove the material. We may terminate the accounts of repeat infringers.

The Service relies on third-party services, including Google Sign-In, Firebase Cloud Messaging, Google Maps, and the OpenStreetMap Nominatim geocoding service. Your use of those services is subject to their own terms and policies. We are not responsible for third-party services, and their availability, accuracy, or continued operation is outside our control. Map data, addresses, and distances shown in the app are provided by third parties and may be inaccurate or out of date.

User Content may link to external websites. We do not control or endorse them and are not responsible for their content.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may impose limits on features or restrict access to parts of the Service. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, and we are not liable for any unavailability, data loss, or failure to deliver a message or notification.

We may release updates to the app. Some updates may be required for continued use, and older versions may stop working.

You may stop using the Service at any time, and you may request deletion of your account by emailing service@workworkwork.online as described in our Privacy Policy.

We may suspend or terminate your account or access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law, if your conduct risks harm to other users or to us, or if we discontinue the Service. Where practical and lawful, we will give you notice and an opportunity to respond.

On termination, your licence to use the Service ends immediately. Sections 4.2 (to the extent stated), 6, 10, 11, and 14 to 21 survive termination.

To the maximum extent permitted by law:

The Service is provided “as is” and “as available,” without warranty of any kind, whether express, implied, or statutory. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

We make no warranty that: the Service will meet your requirements; it will be uninterrupted, secure, or error-free; any information obtained through it is accurate or reliable; any user is who they claim to be or is trustworthy, skilled, qualified, licensed, insured, or safe; any job posting is genuine; or any job will be completed, or completed to a given standard, or paid for.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms excludes rights you have under mandatory consumer protection law, including the Philippine Consumer Act.

To the maximum extent permitted by law:

WorkWorkWork, its officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity, arising out of or relating to your use of, or inability to use, the Service — whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.

In particular, we are not liable for: the conduct of any user, whether online or offline; any injury, death, property damage, theft, loss, or harm arising from an interaction or job arranged through the Service; any failure to pay, underpayment, non-performance, or defective work; the accuracy or completeness of any User Content; or unauthorised access to your data resulting from causes beyond our reasonable control.

Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) one thousand Philippine pesos (₱1,000).

Nothing in this section limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for our fraud or wilful misconduct.

You agree to indemnify, defend, and hold harmless WorkWorkWork and its officers, directors, employees, contractors, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of the Service; your User Content; your interaction, arrangement, or dispute with another user; your breach of these Terms or of any law; or your violation of any third party’s rights.

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defence.

If you have a dispute with another user, you resolve it directly with them. You release WorkWorkWork and its officers, directors, employees, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or in any way connected with such disputes.

19.1 Apple App Store

If you downloaded the app from the Apple App Store, the following applies and prevails over any conflicting provision of these Terms:

• These Terms are between you and WorkWorkWork only, not with Apple Inc. (“Apple”). WorkWorkWork, not Apple, is solely responsible for the app and its content.
• Your licence to use the app is limited to a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to furnish any maintenance or support services for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility.
• Apple is not responsible for addressing any claim by you or a third party relating to the app or your possession or use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
• In the event of a third-party claim that the app or your use of it infringes intellectual property rights, WorkWorkWork, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Questions, complaints, or claims about the app should be directed to service@workworkwork.online.

19.2 Google Play

If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app.

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-laws rules.

Before filing a claim, you agree to first contact us at service@workworkwork.online and attempt to resolve the dispute informally in good faith for at least thirty (30) days.

If the dispute is not resolved informally, you and WorkWorkWork agree to the exclusive jurisdiction of the competent courts of [City], Philippines, and each party waives any objection to venue there. This does not deprive you of the protection of any mandatory consumer law of your country of residence, nor of your right to bring proceedings in your local courts where that right cannot be excluded.

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreement on that subject.
• Severability. If any provision is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in full force.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• No agency. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and WorkWorkWork.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of nature, typhoons, earthquakes, power or internet failures, government action, labour disputes, or third-party service outages.
• Notices. We may give notice by email to the address on your account, or by in-app notice. You may give notice to us at service@workworkwork.online.
• Language. These Terms are drawn up in English. Any translation is provided for convenience; the English version prevails in the event of conflict.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. If the changes are material, we will give you reasonable advance notice — for example, an in-app notice or an email — before they take effect. Your continued use of the Service after the effective date means you accept the revised Terms. If you do not accept them, stop using the Service and request deletion of your account.

Questions about these Terms: